FAQs

Collagen is the most abundant protein in the human body. It’s what keeps our skin supple and hydrated, hair shiny, nails strong and joints moving freely. Collagen can also be found in bones, teeth, tendons, blood vessels, cartilage and even in our gut lining.

Marine collagen is a protein derived from the skin and scales of fish, typically sourced from deep sea or cold water fish species. It is a form of collagen that is rich in type 1 collagen, which is the most abundant type found in the human body and is particularly beneficial for skin, hair, and nail health. Marine collagen is known for its small particle size and high bioavailability, meaning it can be easily absorbed and utilised by the body. In supplements like ours, It is usually hydrolysed, meaning it is broken down into smaller peptides to enhance absorption and effectiveness.

Our premium marine collagen peptides are from Peptan, one of the world's leading collagen brands based in France. Peptan sets the global standard for quality, neutral taste and odour, and instant solubility. Peptan marine collagen peptides are backed by science, underpinned by robust, innovative research, and responsibly sourced. Peptan marine collagen is FOS certified, reflecting a commitment to sustainable sourcing practices.

Prochaine is based in Auckland, New Zealand. All of our products are manufactured in Auckland with imported ingredients. Our pots and packaging are made in New Zealand.

Yes, our pots and lids are 100% recyclable (please remove paper label before recycling).

We do! You can opt to have a monthly delivery (every 30 days) at 15% off the full price. When adding items to your cart, simply select ‘Subscribe’ rather than ‘One-Time Purchase’.

You can modify your delivery cycle, update your address, and/or swap your product by logging into your account (by clicking on the circle icon on the upper right corner). You can also cancel at any time. If there are any difficulties logging in, please contact us directly at info@prochaine.co.nz

No they don't. We use only natural flavours and sweeteners in our flavoured products.

Yes, all our products are gluten free

Yes, all of our products are sugar free. In our flavoured powders, we use only natural sweeteners, which are sugar free.

Yes, our marine collagen is tested for a number of potential contaminants including heavy metals such as arsenic, cadmium, lead, and mercury. Testing is required to meet strict safety requirements of the European Regulations on contaminants, providing assurance of its quality and safety.