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FAQs
Find out the answers to some of our frequently asked questions.
Collagen is the most abundant protein in the human body. It’s what keeps our skin supple and hydrated, hair shiny, nails strong and joints moving freely. Collagen can also be found in bones, teeth, tendons, blood vessels, cartilage and even in our gut lining.
Marine collagen is a protein derived from the skin and scales of fish, typically sourced from deep sea or cold water fish species. It is a form of collagen that is rich in type 1 collagen, which is the most abundant type found in the human body and is particularly beneficial for skin, hair, and nail health. Marine collagen is known for its small particle size and high bioavailability, meaning it can be easily absorbed and utilised by the body. In supplements like ours, It is usually hydrolysed, meaning it is broken down into smaller peptides to enhance absorption and effectiveness.
Our premium marine collagen peptides come from Peptan, one of the world's leading collagen brands, based in France. Peptan sets the global standard for quality, neutral taste and odour, and instant solubility, and is backed by robust, innovative research. Peptan marine collagen is also FOS certified, reflecting a commitment to sustainable sourcing.
Creatine is a naturally occurring compound found in the body, mostly in muscle tissue, and also in small amounts in foods like red meat and fish. It plays a key role in producing energy during high-intensity exercise. Creatine monohydrate is one of the most researched supplements in the world, and is widely used to support strength, power, and recovery.
Our Pure Creatine and Vitality Blend contain Creavitalis® micronised creatine monohydrate — a premium, German-made creatine manufactured by Alzchem Trostberg, a category leader known for its strict purity and safety standards. Creavitalis® is a sister brand to Creapure®, which is widely recognised for its purity and anti-doping certification, making it a trusted choice among professional athletes.
Micronisation reduces the creatine particles to a much smaller size, which improves solubility and bioavailability. In practice, this means Pure Creatine dissolves smoothly into liquids without clumping, and is easier and more pleasant to take than some other creatine products.
Creatine monohydrate is well established for:
- Supporting muscle strength, power, and recovery
- Improving energy output and training performance
There's also emerging evidence for benefits in brain health, mood and emotional wellbeing, healthy ageing, hormonal and reproductive health, and bone health.
No. While creatine is well known in sport and strength training, its benefits extend beyond athletic performance. It's increasingly studied for general health and wellbeing, including cognitive function and healthy ageing, so it may suit anyone looking to support their overall vitality, not just those training intensively.
Prochaine is based in Auckland, New Zealand. All our products are manufactured in Auckland using imported ingredients, and our pots and packaging are made here in New Zealand.
Yes, our pots and lids are 100% recyclable (please remove paper label before recycling).
Yes - opt in to a monthly delivery (every 30 days) for 15% off the full price. Simply select "Subscribe" instead of "One-Time Purchase" when adding items to your cart.
You can update your delivery cycle, address, or product at any time by logging into your account (click the account icon in the top right corner), and cancel whenever you like. If you run into any trouble logging in, contact us directly at info@prochaine.co.nz.
No they don't. We use only natural flavours and sweeteners in our flavoured products.
Yes, all our products are gluten free
Yes, all of our products are sugar free. In our flavoured powders, we use only natural sweeteners, which are sugar free.
Yes, our marine collagen is tested for a number of potential contaminants including heavy metals such as arsenic, cadmium, lead, and mercury. Testing is required to meet strict safety requirements of the European Regulations on contaminants, providing assurance of its quality and safety.

